We are committed to ensuring your satisfaction with our products and services. This Shipping Policy outlines our shipping and delivery procedures. Please read this policy carefully before placing your order to ensure a smooth and timely delivery.
Order Processing Time
All orders are processed within two business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates will be provided once your order has been processed.
Shipment Confirmation and Order Tracking
Once your order has been shipped, you will receive a shipment confirmation email with a tracking number that you can use to track your package’s progress. The tracking information may take up to one business day to appear on the carrier’s website.
Lost or Damaged Items
If you received a damaged item, please contact us immediately at [email protected]. Please provide a description of the damage along with photographs of the item and packaging. We will work with you to resolve the issue as quickly as possible.
800-880-8257
PLEASE NOTE: Ghost Gunner machines, lowers, frames, and other hardware and equipment are not currently available to persons outside the United States and they are not available to residents of and persons in the State of New Jersey, which criminalizes possession of unregistered assault weapons. THIS PRODUCT IS ILLEGAL IN THE STATE OF NEW JERSEY. THE PURCHASE OF “GHOST GUNS” OR “GHOST GUN” PARTS FOR ASSEMBLY IS UNLAWFUL IN NEW JERSEY. THE CONTENTS OF THIS WEBSITE ARE NOT INTENDED AND SHOULD NOT BE CONSTRUED AS AN ADVERTISEMENT OR OFFER FOR SALE OF “GHOST GUNS” AND “GHOST GUN” PARTS TO NEW JERSEY RESIDENTS OR ANY PERSON IN NEW JERSEY.
For California customers, Ghost Gunner CNC machines are general purpose machines classified by the US Department of Commerce. While we believe the machines remain legal to purchase and own in the state of California, Ghost Gunner CNC machines are not currently available to California customers. We recommend alternative CNC suppliers.
Since Jan. 1 2021, no warrants have been served to ghostgunner.net principals or employees. No searches or seizures have been performed on ghostgunner.net assets.
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